Residents to receive support from new energy advice service - The Redditch Standard
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13th Aug, 2022

Residents to receive support from new energy advice service

REDDITCH Borough council have appointed a new organisation as their official energy advice service.

With the cost of living and climate crises continuing to make headline news, the newly appointed charity, Act on Energy, will be on hand to help residents access free and impartial advice about energy efficiency in the home.

Act on Energy has replaced YES Energy as the council’s official energy advice service and provide tailored, expert advice and facilitate energy efficiency installations through a network of accredited installers.

The partnership is now active and running so residents can contact Act on Energy to speak to expert advisors about their energy bills and minimising their home’s energy consumption while keeping warm and safe.

For the first time, the energy advice service will also be working directly with the Redditch Borough Council Housing team to enhance the support and advice for council tenants.

Coun Matt Dormer, leader of the council said: “We are pleased to have Act on Energy back on board as our Energy Advice Service partners. The rising cost of energy is something on everyone’s minds and is an issue which could hit low-income households particularly hard.

“We’re glad to be working with Act on Energy to ensure that these residents can get the help and advice they need.”

Rachel Jones, Act on Energy’s CEO, said: “Act on Energy is delighted to be partnering with Redditch Borough Council, helping people across the region gain access to expert energy advice.

“Whether that’s helping people who are struggling to pay their energy bills or supporting people with making their homes warmer and more energy efficient, we’re here to help”

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