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23rd May, 2022

Police issue fraud alert as Track and Trace team get to work

Correspondent 2nd Jun, 2020

POLICE have issued an alert over fraudsters taking advantage of the new ‘Test and Trace’ coronavirus scheme to con people.

They say that if NHS Test and Trace calls people by phone, the service will be using a single number – 0300 0135 000.

The only website the service will ask people to visit is

Detective Sergeant Jon Cooper from the West Mercia Police Economic Crime Unit said: “We are urging the public to be aware of the Track and Trace process and to guard against fraud attempts.

“If NHS Test and Trace calls you by phone, the service will be using a single phone number 0300 0135 000. The only website the service will ask you to visit is”

He added that contact tracers will never:

Ask you to dial a premium rate number (for example, those starting 09 or 087)

Ask you to make any form of payment

Ask for any details about your bank account

Ask for your social media identities or login details, or those of your contacts

Ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone

Ask you to purchase a product

Ask you to download any software to your device or ask you to hand over control of your PC, smartphone or tablet

Ask you to access any website that does not belong to the Government or NHS

“If you think you have been subjected to, or a victim of, a scam or attempted fraud using Track and Trace or any other fraud please call 101 or contact Action Fraud on 0300 123 2040,” said Det Sgt Cooper.

“If you or someone else is in immediate danger or risk of harm dial 999.”

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