By Ian Dipple Thursday 10 October 2013 Updated: 11/10 09:50
A NEW group has been set-up to give bus passengers in the borough a voice.
The Bus Users Forum was established by a group of concerned residents last month and aims to create a link between the public and bus operators to improve services in the town.
The group is eager to point out it is not a contact point for complaints but wants to hear from residents about what new services are needed, re-timing of current schedules and re-routing of existing services or other improvements.
Key issues already identified include increased provision of evening bus services, the need for more Sunday services and a lack of routes to crucial locations including the Alexandra Hospital.
The town's main bus operator Diamond is currently gathering feedback for its network review which will help shape changes the company plans to make to services across Redditch.
Chairman Derek Dixon told the Standard one of the group's immediate aims would be to help encourage people to feedback into the review.
"We have had a discussion with Diamond and they are careful about how much they are going to say about any changes until they have completed their review," he said.
"Generally we want to see bus services improved and made more reliable and to be fair to Diamond they are aware of the criticisms they have had and they endeavour to improve their performance."
A spokesman for the forum added: "Everybody wants to see high standards of bus service in Redditch.
"Our aim is to provide a platform where both rider and provider can express their views. With fewer inspectors on buses, the bus-user can be an important source of information for improving services.
"Not all suggestions from bus-users will be practical but we want to develop a constructive dialogue between passengers and bus operators."
Residents can comment on Diamond's network review by visiting www.diamondbuses.com or collecting a form from drivers.
Views can also be submitted to the Bus Users Forum c/o Redditch Standard, Webb House, Church Green East, Redditch, B98 8BP or email firstname.lastname@example.org by October 31.
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